RETURNS & REFUNDS

We ♥ our Customers at BleeckerSt.com, so If you are not happy with your purchase and would like to return or exchange it, please follow these 5 simple steps:

1. Email us at WhatsWhat@BleeckerSt.com (within 7 days of shipping date) explaining why you are returning the item, and whether you would like an EXCHANGE or RETURN (if you would like an exchange, please provide us with the details of the new item you would like).

2. We will reply with a ‘Return‘ or ‘Exchange’ Approval Number. (No returns will be accepted without this number)

3. Return the item (within 14 days) to our Postal Address:

   Domain Road LPO
   Po Box 3003
   South Yarra Vic 3141
   Australia

   Please send using a traceable postage method, Australian express post or registered post, and keep note of the tracking number.

4. It is your responsibility that you pay for the return parcel, and that it arrives to our address, so please send it using a traceable method (express post or registered mail) and keep note of the tracking number. We will not grant any refunds or exchanges for parcels we do not receive.

   Make sure the items are:

   • In original condition

   • Unworn and unwashed

   • Include all original tags attached and packaging

   We have the right to refuse your return or exchange on the basis that these points have not been met.

5. Once we receive the parcel (and all point above have been met) we will process the exchange or refund by crediting your original method of payment.

Please also note:

If you require an exchange, you will not be charged for shipping out the new item.

You will only be refunded your return shipping cost if the item is faulty or if we have sent you the incorrect item.

Unfortunately there are no refunds or exchanges on Sale items.

All International orders are final. Unfortunately at this stage we can not grant a return or refund on any International orders.